'Glass Piece in Burger' Complaint Against Burger King Outlet
A complaint by a customer alleging a glass pieces being found in a burger at a Burger King outlet here last week is being investigated, a police official said on Monday.
 
"We have registered a complaint by the customer last Saturday (May 18) against Burger King. We are awaiting medical reports from the hospital before taking further steps," investigating officer inspector Deepak Lagad, of the Deccan Gymkhana Police Station, told IANS.
 
Complainant, Sajit Pathan, 31, an autorickshaw driver, had gone for lunch with his friends at the outlet at the FC Road on last Wednesday. He ordered burgers, fries and soft drinks for all his friends, but when he took a bite of his burger, suddenly choked, complained of pain in his throat and spat out blood.
 
His friends, suspecting something may have stuck in his throat, checked Pathan's burger and allegedly found some broken glass pieces in it.
 
They rushed him to a nearby hospital and then to Sahyadri Hospital and paid Rs15,000 for his immediate treatment, but were advised to return the following day.
 
The next day, they against spent more than double the amount but the doctors assured that the glass pieces would naturally exit his body through excretion.
 
Contacted for a response, a manager at the Burger King outlet, who identified himself as Siddharth, denied any knowledge of the incident, saying that he was on leave at that time.
 
According to Mr Lagad, the victim's condition is now fine and he is moving around normally, but the investigations would continue in the matter.
 
A first information report (FIR), invoking various Sections of the Indian Penal Code, including Section 337 (causing hurt by act endangering life or personal safety of others), based on the victim's complaint and his medical reports have been registered, he said, adding that police have scanned the CCTV footage when the alleged incident took place, but prima facie, there was no evidence of glass pieces in the burger.
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.
  • Like this story? Get our top stories by email.

    User

    Is Your Bank Taking Care of Seniors and People with Disabilities? If Not, It Is Violating RBI Directions
    It is a fact that India continues to seriously lag behind in public amenities and facilities for senior citizens and people with disabilities. In fact, we take the absence of special facilities so much for granted that not many people know when there is a special mandate or direction to ensure special services. 
     
    For instance, the Reserve Bank of India (RBI) circular of 9th November spells out how these groups should be treated by banks (DBR.No.Leg.BC.96/09.07.005/2017-18).This covers issues that have long been a concern for both target groups.  Here is what the RBI now requires banks to ensure -
     
    Dedicated Counters 
     
    Banks need to have identifiable dedicated counters or give preference to senior citizens and differently-abled persons, says clause 2(a) of the circular. 
     
    Ease of Submitting Life Certificate 
     
    In addition to the facility of digital life certificate under the 'Jeevan Praman' scheme, pensioners can submit physical life certificate form at any branch (i.e., even a non-home branch) of the pension-paying bank.  The receiving branch should update it promptly in the core banking solution (CBS) system to avoid any delay in the credit of pension, says clause 2(b). 
     
    There are innumerable complaints about seniors being asked to approach their home branch for submitting life certificates even today. This clause makes clear that since all branches under CBS are connected, there is no reason why a pensioner cannot submit a life certicate to a non-home branch. Banks are not only expected to accept the life certificate but should also update it on the CBS to ensure there is no interruption in receiving pension.  
     
    Cheque Book Facility (Section 2c)
     
    Banks are expected to provide cheque books with 25 leaves free of charge every year for savings account-holders on submission of the requisition slip.
     
    Banks shall not insist on physical presence of any customer, including senior citizens and differently-abled persons for getting a cheque book.
     
    Such facilities should also be provided to the basic savings bank deposit accounts (BSBDA) customers in these categories. Or rather, they cannot be denied these facilities on the grounds that they have an BSBDA account. 
     
    Automatic Conversion of Status of the Account (clause 2d):
     
    All fully KYC compliant accounts should automatically be converted into ‘senior citizen accounts’ on the basis of date of birth mentioned in the KYC documents. The customer does not need to inform the bank on change of status. Clearly, CBS software has to take care of this. 
     
    Facilities to Visually-impaired Customers (clause 2-e)
     
    RBI already provides certain facilities for people with disabilities as well as sick, old and incapacitated persons through a circular issued  on 1 July 2015 (Master Circular DBR. No. Leg.BC.21 / 09.07.006 /2015-16). This provides that such persons can operate their accounts by identification through thumb/toe impression with two independent witnesses and authorising a person who would withdraw the amount on behalf of such customers. This facility is now being extended to visually-impaired customers.
     
    So a visually-impaired person can provide a thumb/toe impression or authorise someone to withdraw money on her behalf in the presence of two independent witnesses.
     
    Ease of Form 15 G / H  (clause 2h):
     
    In April every year senior citizens are required to fill up form 15 H, others need to fill form 15G, to ensure that those outside the taxable limits do not have tax deducted at source on their term deposits with the bank, so as not to recover tax deducted at source (TDS) from interest on deposits. Since this is a declaration about annual income, it should be submitted only by eligible persons, i.e., account holders whose total annual income is below the tax threshold limit.
     
    The RBI circular says that senior citizens and differently abled persons should be provided these forms so that they can be submitted within the stipulated time. 
     
    Door Step Banking (clause 2g)
     
    RBI has asked banks to go the extra mile to help senior citizens above 70 and people with disabilities, as well as sick, ailing and infirm persons (those having a medically certified chronic illness or disability) by making a concerted effort to provide basic banking facilities, such as pick-up and delivery of cash; pick up of instruments against receipt, delivery of demand drafts, submission of KYC documents and Life certificate at their residence. 
     
    The full circular is available on the website of RBI and interested bank customers should read the entire circular carefully. Here is the link to the circular
     
    (Mr Abhay Datar is a retired banker and also a well-known consumer activist. He volunteers his time every Thursday to guide members of Moneylife Foundation on consumer issues, banking and insurance matters).
  • Like this story? Get our top stories by email.

    User

    Faulty Pixel users to get up to $ 500 from Google
    As part of $7.25 million worth of a lawsuit settlement, Google has agreed to pay up to $500 to the owners of faulty Pixel and Pixel XL devices that were manufactured before January 4, 2017.
     
    The proposed settlement has grouped owners of the 2016 Google Pixel and Google Pixel XL phones into four categories to determine the level of compensation to which they are entitled. 
     
    "The highest payout is due to be owed to anyone who returned a Pixel with a defective microphone, only to receive another defective device from the manufacturer. These claimants could be paid up to $500 in the settlement. Any owners who had just a single defective device could get up to $350, while anyone who had to pay an insurance deductible could have its value repaid. Even Pixel owners who experienced no issues with their phones at all could get up to $20 from this settlement," The Verge reported on Tuesday. 
     
    The search-engine giant first admitted that there was an issue with some of the phones back in March 2017 when it said that less than 1 per cent of Pixel phones had a "hairline crack in the solder connection on the audio codec" which was causing issues with calling and the phone's voice assistant functionality.
     
    Less than a year later, the company was slammed with a lawsuit by angry owners against Google's decision of continuously selling the phones despite knowing about the issues, the report added. 
     
    The court's final hearing on the settlement approval in the Pixel case is due to take place on June 5. 
     
    Earlier in April, the search-engine giant agreed to settle a lawsuit relating to Nexus 6P devices, which suffered from a bug that could trap them in a boot-looping issue.
     
    As part of that lawsuit, Google and Huawei agreed to a $9.75 million settlement and the final decision on that lawsuit is due to be made after a hearing on October 10.
     
    Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.
  • User

    We are listening!

    Solve the equation and enter in the Captcha field.
      Loading...
    Close

    To continue


    Please
    Sign Up or Sign In
    with

    Email
    Close

    To continue


    Please
    Sign Up or Sign In
    with

    Email

    BUY NOW

    online financial advisory
    Pathbreakers
    Pathbreakers 1 & Pathbreakers 2 contain deep insights, unknown facts and captivating events in the life of 51 top achievers, in their own words.
    online financia advisory
    The Scam
    24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
    Moneylife Online Magazine
    Fiercely independent and pro-consumer information on personal finance
    financial magazines online
    Stockletters in 3 Flavours
    Outstanding research that beats mutual funds year after year
    financial magazines in india
    MAS: Complete Online Financial Advisory
    (Includes Moneylife Online Magazine)