Consumer Issues

The much hailed accreditation as financial creditors to home buyers now comes with riders. Home buyers, willing to take the developer to an insolvency court, will now have to ensure that a minimum of 100 home buyers or 10 per cent of the total home buyers file for bankruptcy against the...
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Major telecom operators Reliance Jio, Vodafone Idea, and Bharti Airtel have partially ended the happy days of free or near-free calls with a 40% increase in tariff on pre-paid plans. All these service providers have tried to sweeten the blow by claiming to provide additional data and other...
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Ever since the Union minister for road transport & highways, Nitin Gadkari, directed National Highway Authority of India (NHAI) to issue free of cost FASTags to people till 1 December 2019, the move has led to a lot of confusion among commuters over the payments.    This is because...
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I have been a customer of the Indian Oil-owned petrol pump, opposite the famous Siddhivinayak Temple (Mumbai), for decades. When I drove in on Sunday, 17th November at 11am, there was the usual query to check for engine oil and coolant. Since I had noticed that the coolant level looked rather...
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TransUnion CIBIL Ltd (CIBIL), the first company to start tracking credit data of individuals in India, has admitted to “an issue with the credit data” that led to a significant reduction in the credit score. Despite this discovery, which Moneylife has been pursuing for several months, CIBIL’s...
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